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FAQ
What is Go Easy Tours?
Go Easy Tours is a value and guest experience oriented travel reservations service.
What is Go Easy Tours Goal?
To grow our client list and business through offering convenient and EASY to book mountain vacations that offer great value and contribute to a wonderful guest experience! Our motto is "When you Travel you should Go Easy! It's about the Experience!" ...We want to live up to this motto.
What Destination(s)
does Go Easy Tours represent?
Go Easy Tours specializes in leisure mountain destinations like: Durango and Telluride, Colorado and Angel Fire, New Mexico! In addition we also provide easy access to booking lodging in some regional cities like Albuquerque, Tucson and Phoenix. As we grow we will look to add more detail and features to these destinations and hope to add other destinations including some beach destinations in the future.
What type of travel
reservations does Go Easy Tours provide?
Go Easy Tours will help with: Air, Lodging, Activities, Transportation and other travel services!
What type of travel reservations
or business does Go Easy Tours service?
Go Easy Tours can service:
- Groups
- Individuals and Families
- Businesses and Corporate Meetings
- Family Reunions
- Church Groups
- Clubs and Organizations
- Special Events
- Incentive Awards
Groups:
Have a group of 20 or more looking to make a trip? Submit a group quote request
form or call and/or send us an email and we'll be happy to help you with arrangements.
We can help set-up mountain retreats, ski trips, family reunions, company picnics,
corporate business meetings and more! Phone: 1-866-467-1480, email: groups@goeasytours.com
Individuals and
Families: For trips where under 20 will be participating we recommend
booking online in order to get your best deal. We also recommend going through
the "My Itinerary" section to gather more information for your trip! If you
run into questions you can always email us at: info@goeasytours.com
or call 1-866-467-1480. Note: extensive phone calls may incur a $25 service
fee...again this is done to encourage use of the web site to help us keep costs
low so that we can pass these savings on to you!
Businesses and
Corporate Meetings: We work with many lodging properties that
offer meeting space and can help customize almost any type of business meeting
you wish to accomplish. We recommend you complete a group quote request form
and we'll follow-up with you on this within 1-2 business days. You can also
call us at: 1-866-467-1480 or email us at: sales@goeasytours.com
and we'll help you arrange your trip! The mountain areas of Angel Fire, Durango
and Telluride offer fantastic locations to "Get Away From it All" and focus
on your business needs while the recreational and cultural opportunities that
are available in these destinations offer terrific leisure break opportunities.
Based on the diversity of accommodations we can work with almost any size group
on any size budget! Sales meetings, Board of Director retreats up to medium
large conventions of 400-500 can be comfortably accommodated.
Family Reunions:
The Southern Colorado/Northern New Mexico area offers very affordable options
for fantastic family reunions. Our out of the way location can only further
enhance the bonding and reconnecting with family members that occurs during
these events. The focus is on each other and not a lot of outside distractions.
To ask for assistance with this fill out a group request form and/or email us:
groups@goeasytours.com or call us:
1-866-467-1480 for further assistance.
Church Groups:
Many of the lodging options available have a great deal of experience with church
groups. Go Easy Tours can help match you up with the best lodging property for
you based on budget, amenity needs and lodging availability. The diverse number
of area activities for church group members to participate in only makes this
area a great place to consider a church group event! To get a quote on a trip
you can fill out our group quote request form or email us at groups@goeasytours.com
or call us at: 1-866-467-1480.
Clubs and Organizations:
Need to plan an annual meeting location, special event or just go on a ski trip
or other recreationally oriented event? Go Easy Tours can help plan it! We do
most of the work so you can enjoy the event! For a quote, fill out a group request
form or email us at: groups@goeasytours.com
or call us at 1-866-467-1480.
Special Events:
Anniversaries, weliings and parties of any type can be arranged. For smaller
groups there are opportunities to rent a whole lodge and have it to yourself!
Some even include a meeting/party room! To plan your special event you can fill
out our group quote request form or email us at groups@goeasytours.com
or call us at 1-866-467-1480. From small, a dozen or so people, to Large 400-500
people...we have lodging options for you!
Incentive Awards:
Want to reward employees for a job well done or for outside vendors or sales
people for helping you reach sales quota's! Go Easy Tours can work with you
to customize some sales awards through an incentive award program! If you are
interested in this email us at: sales@goeasytours.com.
We'll do the planning so you don't have to...You just enjoy your trip! If you don't see a travel related experience mentioned please contact us as we may be able to assist you.
How does Go Easy Tours provide
such great travel values to the Mountain Destinations?
Go Easy Tours does not operate a traditional call center (Although we do take reservations over the phone for a $25 fee). We have put most of our efforts into this web site which is a less costly way to offer travel sales and service. Presently we have a very small staff for processing web bookings and handling phone calls which helps keep our costs low which we of course pass on to our customers.
We have attempted to create a web site that is intuitive and easy to navigate so that our guests can easily plan and book their trips completely on-line! The "My Itinerary" feature in particular is designed to allow guests to either book activities directly or when these are not available for online booking, capture pertinent information like cost and contact information so that the guest can easily contact the vendor directly to complete their reservation or ask a question. Many major activities are able to be booked online in our "My Itinerary" section. While we do have an 800# (1-866-467-1480) any bookings made over the phone are subject to a $25 service fee and you may not get as quick a response as you do with a traditional reservations service through this option. When booking online you have total control and get immediate confirmation of your booking.*
Another reason why we can provide great value is because of the relationships we have with key employees of the resort areas we sell. We have secured great rates and have limited our mark-ups in order to pass on the best deals possible.
*For some condominium and other properties due to the limited inventory you may get a delayed response either confirming or offering an alternative option before your booking will be completed. You may also have to submit an email request for these properties. You will be notified of these lodging types and delays at the time of attempted bookings.
Does Go Easy Tours have
any Special Programs?
Go Easy Tours has a few special programs. Included is our: 1) Business/corporate discount program, 2) Service Industry discount program and 3) Military discount program 4) Mature Adult (55+yrs old) discount program and 5) Non-profit association/Club Fundraising program. For non-profit groups looking for a fun and effective fundraising opportunity or a business looking to pass on savings to their employees one of the above programs is designed specifically for you.
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Are you an employee
of a company with 30+ employees?
We have a program where your employees can save up to 10% on bookings and receive VIP member only discount offers specific to member business employees that can save them even more!. It's called our "Business/corporate discount program" and to attain these discounts all you need to do is contact us to get the booking access code and share this, and information about our great deals with your employees. To become a Business/Corporate Discount program member send an email request to: info@goeasytours.com and include your contact information including email, organization name, number of members in the organization and the method with which you will share travel special information.
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Are
you a fireman, policeman, waiter or waitress, bartender, nurse or other
worker in the service industry?
We have a program where you can save up to 10% on bookings and receive VIP member only discount offers specific to service industry employees that can save you even more!. It's called our "Service Industry discount program". To become a Service Industry Discount Program member send an email request to: info@goeasytours.com and include your contact information including email, organization name, number of members in the organization and the method with which you will share travel special information.
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Are you
a member of the military?
We have a program where you can save up to 10% on bookings and receive VIP member only discount offers specific to military personnel that can save you even more!. It's called our "Military discount program". To become a Military Discount Program member send an email request to: info@goeasytours.com and include your contact information including email, organization name, number of members in the organization and the method with which you will share travel special information. Posting on any intranets and/or base newspapers etc...among other methods will qualify you for this program. This program will save you money on your ski or mountain vacation.
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Are you
a mature adult 63+ years old?
We have a program where you can save up to 10% on bookings and receive VIP member only discount offers specific to Mature Adults/Seniors that can save you even more!. It's called our "Senior discount program". To become a Senior Discount Program member send an email request to: info@goeasytours.com and include your contact information including email, organization name, number of members in the organization and the method with which you will share travel special information. Posting with any senior organizations on any intranets and/or newsletters etc...among other methods will qualify you for this program. This program will save you money on your ski or mountain vacation.
What Experience does
Go Easy Tours have in the Travel Industry?
Go Easy Tours is run by Scott Stewart a veteran of the Tourism industry with over 15 years of experience. His past experience includes employment with: American Airlines, Reno Airlines and Durango Mountain Resort in numerous management positions. His connections in the ski industry through these work experiences, has helped him to provide some great value in ski packages in particular!
I want to travel to
a non-mountain destination can Go Easy Tours help me with travel arrangements?
Go Easy Tours mainly services mountain destinations. While we will be expanding to other destinations in the future, and will offer an occasional special deal in our Last Minute Deals Page to non-mountain destinations, we more often than not can not help you with non-mountain destinations through Go Easy Tours. We can refer you to our sister company, Go Easy Trips to help arrange trips to non-mountain travel destinations: www.goeasytrips.com
Do you offer Recommendations
for travel help with non-mountain destinations:
We do recommend that you visit our sister company web site www.goeasytrips.com Go Easy Trips is a Full Service Travel Agency that focuses on getting the best price for your desired travel features. Go Easy Trips will search numerous web sites and travel sources to find you the best price and will even search for your trip over time through it's "Travel Scout" program and notify you when a sale or great deal appears! This is a free service as any service fees are built into the price we quote you. If we don't find a travel situation including price, to meet your satisfaction, you don't pay a thing!
What if I have a question
or problems booking, will I be charged the $25 fee if I call in to Go Easy Tours?
Not necessarily. We do recommend that you correspond with us by email: info@goeasytours.com to which we usually respond within one to two business days. The $25 fee is reserved for situations where intensive phone discussions are taking place to complete your reservations. If you submit questions by email and/or have a brief question that you call in about we will not charge you the fee. This fee is reserved mainly for guests that are intensively using the phone to query or to book their reservations over the phone in total.
What if I have suggestions
on how to make the travel booking process and/or web site better? What do I
do?
Please send us an email with your comments. We are trying to make our systems and process both cost effective (Save you money) and efficient (Make booking Easy) for our guests and we encourage you to share your comments with us to help us continually improve our website! Again, info@goeasytours.com would be the place to send these comments.
Special Programs Information:
1) Business/corporate discount
program Businesses and/or corporations with more than 30 employees; who agree
to share Go Easy Tours Travel information with their employees will earn a 10%
discount on most lodging properties and are also eligible for Private VIP "Last
Minute" special deals year-round to Go Easy Tours destinations. Travel information
sharing can take the form of one or more of the following: a link to the Go
Easy Tours web site on the company intranet, posting flyers in the workplace,
listing the discount in the company newsletter and an informational insert in
employee paychecks. Other suggested promotions by a company may be accepted
as long as there is a legitimate effort to share information about Go Easy Tours
with a companies employees. Companies that are accepted into the program will
receive a booking code that their employees must use to automatically receive
the discount when booking on-line. Note: Discounts are only available for guests
that book their travel online at the www.goeasytours.com web site.
2) Service Industry discount
program Service Industry employees will be recognized in a couple of ways. One,
we will have special service industry employee VIP weeks and/or mid-week deals.
These will be listed online on the web site in the lodging area and/or the Packages
area and the discount will be valid when the authorized service industry discount
code is used. The discounts will be 10% or more for these specials. Two, during
all non-holiday Sunday- Wednesday Night stays we will pass on a 10% or higher
discount when the service industry discount code is used. Booking discount codes
are necessary to get the discount and will be sent to many of the western region
service industry employers to share with their employees.
If you're employed in the service industry and your employer hasn't received or
shared this information have them contact us to join the program. If your employer for
some reason doesn't wish to join and share our discount program information we can
still pass on the discount code individually to you with proof of employment in a
service industry job. (Note: Service industry associations are also eligible to
participate in the discount program...ie..a firefighters union, a police benevolent
association etc...) Service industry Companies/associations that are accepted into the
program will receive a booking code that their employees must use to automatically
receive the discount when booking on-line. Note: Discounts are only available for
guests that book their travel online at the www.goeasytours.com web site.
3) Military discount program
Military personnel with a military id will earn a 10% discount on most lodging
properties and are also eligible for Private VIP "Last Minute" special deals
year-round to Go Easy Tours destinations. A military discount code will be sent
to most military base recreational departments to share with military members
on the base. If this is not relayed to you have someone in the base recreation
office contact us to get this. Note: Discounts are only available for guests
that book their travel online at the www.goeasytours.com web site.
4) Mature Adult (55+yrs old)
discount program and Special social ski weeks are available at many of the mountain
areas we service. We offer a 10% discount on already low lodging prices during
these events to mature adults age 55+. In addition at the ski resorts, discounts
are often available for mature adults on lift tickets and other products. Age
requirements may vary. Discount codes will be available online at this site
and will vary per event. The discount code listed must be used to obtain the
lower price. Discount is only available when booked online.
5) Non-profit association/Club
Fundraising program. Non-profit organizations who wish to find fun and lucrative
fundraising opportunities need to look no further. Go Easy Tours has developed
a program where the non-profit organization is given a booking code. They then
promote the Go Easy Tours packages to organization members and others via their
newsletters, email messages, newspaper ads etc...When a booking its made using
the assigned code the non-profit will receive a check (After the trip is completed)
for the base amount less any cancellations. Based on the volume of business
the check will represent from 8%- 10% commission. 8% commission for the first
25 people booked, 9% commission for the next 25 people booked and 10% commission
for every booking over 50. A family of 4 doing a 4 night ski trip staying in
a condo will average over $2000.00 per booking. 10% of this is: $200 to your
organization! In addition you have the opportunity to earn commission bonus's
for every 100 skier days sold!
A great way to promote this is to promote your own event! Let's say the Heart
Association wants to do a "Heart Association Ski Fiesta" at Durango Mountain Resort
for example. I can coordinate with the ski resort and lodging options and include some
fun things like: races, snowboard tricks, tubing hill fun etc...We can negotiate to share
entry fees and/or activity revenues in order to get some of these amounts donated to
your organization. In addition to raising money via the lodging and lift tickets you can
also raise some via the events and promote your organization in an extremely fun
manner to others who may be on the mountain skiing. If you wish to get a net rate to
which you can build in a higher commission to increase your fundraising capabilities
we can set this up this way as well.
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